Ticketing Consultant

  • Operations
  • Manchester, United Kingdom

Ticketing Consultant

Job description

We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do.

Our Ticketing Team provide an exceptional service, issuing tickets for our key academic and charity clients to help them deliver their vital work round the globe. Due to our continued growth, we have a great opportunity for a Ticketing Consultant to join the team based in Manchester.

As Ticketing Consultant, you will be responsible for issuing and re-issuing tickets and distributing e-tickets and invoices. You will be issuing MCO’s and VMCO’s, manually building fares and dealing with complex re-issues which will involve fare calculations. We are therefore looking for a consultant with a good working knowledge of nett fares ideally gained within a TMC environment.

In return you’ll receive some great benefits:

  • A highly competitive salary
  • Excellent opportunities for progression in a fast-growing company
  • Discounted staff travel
  • 31.5 days holiday inclusive of bank holidays, rising to 32.5 
  • Option to buy or sell annual leave days
  • Pension
  • Life Assurance
  • Healthcare Cash Plan
  • Season ticket loan
  • Central Manchester offices
  • Team nights out
  • Free fruit and refreshments
  • Cycle to Work Scheme
  • Free Eye Tests


To be successful in this role you will need:

  • Previous fares and ticketing experience ideally gained within a TMC environment.
  • Good understanding of airline nett fares.
  • Well organised with the ability to prioritise own workload.
  • Ability to work to deadlines and under pressure.
  • Excellent communication skills.
  • Attention to detail.
  • Good numerical skills

This is a full-time role based at our central city centre Manchester office. Core hours are 8:45am - 18:30pm (08:45 – 17:30 or 09:45 – 18:30 on a rotational basis) Monday - Friday but we are happy to discuss flexible working patterns.

So, if you’re an experienced Ticketing Consultant who wants to be a part of one of the fastest growing, specialist travel management companies, then please get in touch; we’d love to hear from you!

Welcome to Diversity Travel – We’re a leading travel management company for the charity and academic communities. We’re proud and passionate about what we do in helping our clients understand and save money on their travel and accommodation. We invite you to visit our company LinkedIn page https://www.linkedin.com/company/diversity-travel/ to learn more about us and what we do.

We’re proud and passionate about what we do.

We embrace diversity and treat everyone with respect and trust.

We always look to improve our products, services and ourselves.

We keep the customer at the heart of everything we do.